Cybersecurity, Fraud Mitigation Strategies for Family-Owned Businesses Detailed in New Family Enterprise USA, Bank OZK Webcast

 

Bank OZK Cyber Security Experts Speak with Pat Soldano of Family Enterprise USA about Protecting Legacy of Family-owned Businesses

 

In a new webcast from Family Enterprise USA, three cyber security and fraud experts from Bank OZK discuss how family-owned businesses can protect their trust—trust in identity, transactions, and decisions made under pressure.

In the webcast, available at FEUSA.com, Pat Soldano, President of Family Enterprise USA and Family Enterprise USA Action, speaks with Bank OZK’s Jeff Evans, Chief Information Security Officer, Ashley Wisdom, Chief Financial Crimes Risk Management Officer, and Arindam Majumdar, Chief Risk Officer.

Soldano and her guests explore the unique cybersecurity and fraud risks faced by family-owned businesses and provides practical steps to help safeguard their businesses, data, and family legacy.

Bank OZK, based in Little Rock, Ark., has over $41 billion in assets, 3,000 employees, and over 250 offices in nine states. The Bank OZK experts say the most common entry points for fraud are email, social engineering, compromised customer devices, and third parties, such as vendor impersonation or compromised vendors.

Fraud usually starts long before money moves and often outside the bank entirely, according to Evans.

“Most real-world financial harm does not come from systems being broken into, but from people being convinced to take legitimate actions for illegitimate reasons,” Evans says during the webcast. “Attackers primarily target email relationships, urgency, and trust, often gaining control of someone’s email or identity to appear as a trusted contact.”

During the webcast, Wisdom and Majumdar stress enforcing “multi-factor authentication (MFA), empowering “people to pause” urgent transactions, to “stay on top of accounts,” and reporting anything suspicious to minimize liability and loss.

The webcast is part of a series focused on the critical issues facing family-owned businesses and produced by Family Enterprise USA, advocates for family-owned businesses.

According to research, America’s family-owned businesses contribute $7.7 trillion annually to the U.S. gross domestic product, accounting for 83.3 million jobs, or 59 percent of the country’s private workforce.

“Family-owned businesses are threatened everyday by bad actors and it’s important these critical steps are taken to secure the legacy of the business for generations to come,” said Soldano. “Our webcasts are designed to provide critical information, like cybersecurity strategies, to help family businesses on economic policies, taxes, and to avoid identity theft and take the necessary steps to help safeguard their businesses, data, and family legacy.”

Bank OZK

About Bank OZK
Bank OZK (Nasdaq: OZK) is a regional bank providing innovative financial solutions delivered by expert bankers with a relentless pursuit of excellence. Established in 1903, Bank OZK conducts banking operations in over 260 offices in nine states including Arkansas, Georgia, Florida, North Carolina, Texas, Tennessee, New York, California and Mississippi and had $41.6 billion in total assets as of September 30, 2025. For more information, visit ozk.com.

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The need for fact-based reporting of issues important to family owned businesses and protecting a lifetime of savings has never been greater. Now more than ever, successful families and family owned businesses are under fire. That's why Family Enterprise USA is passionately working to increase the awareness of issues important to family owned businesses built on hard work, while continuing to strengthen our presence on Capitol Hill. The issues we fight for or against with Congress in Washington DC include high income tax rates, possible elimination of valuation discounts, increase in capital gains tax, enactment of a wealth tax, and the continued burden of the gift tax, estate tax and generation skipping tax.


Family Enterprise USA promotes generationally owned family business creation, growth, viability, and sustainability by advocating for family businesses and their lifetime of savings with Congress in Washington DC.  Since 2007, Family Enterprise USA has represented and celebrated all sizes, professions and industries of family-owned enterprises and multi-generational employers. It is a bi-partisan 501.c3 organization. Family foundations can donate.


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