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By Pat Soldano<\/strong><\/em><\/a><\/p>\n The findings are clear: family businesses treat their employees better, pay them better, and keep them longer.<\/p>\n In our latest research report, The Family Business Annual Survey 2023<\/a>, the numbers don\u2019t lie when it comes to family businesses keeping their employee workforce healthy, and happy.<\/p>\n Our just released study found that 91% of family businesses<\/a> kept or added jobs over the last year. This is quite an accomplishment in a COVID\/Post-COVID work environment.<\/p>\n But the study, among 571 nationwide family businesses, also found 46% pay above average wages. And, to make themselves even more valuable, 82% of family businesses<\/a> invested through donations in local charities, or national chapters of local charities.<\/p>\n With this kind of positive employee care, it\u2019s no wonder they tend to stick around. In fact, our research shows 72% of family businesses have what we call \u201cgenerational employees,\u201d that is, employees whose own families work in the family business generation after generation.<\/p>\n What\u2019s the magic that keeps these employees happy?<\/a> Is it better pay? A sense of security and family? Loyalty?<\/p>\n Well, it appears to be all of the above, and more.<\/p>\n Family owner and CEO, Mark Peters, of Butterball Farms in Michigan<\/a>, believes it\u2019s the family business advantage of \u201cpatient capital\u201d and harnessing the power of the workforce.<\/p>\n \u201cOne of the great things about multi-generational family businesses is that we can be patient with our capital, we can forgo short-term gains for better longer-term gains,\u201d he told me an interview late last year.<\/p>\n Peter has even written a book on how to use the power of collaboration to stabilize your workforce and impact your community called, \u201cThe Source.\u201d\u00a0 Large corporations may want to take a chapter or two out of Peters\u2019 book.<\/p>\n In Albuquerque, New Mexico, South African heavy equipment service entrepreneur David Ellen<\/a> trained his least experienced workers himself using the simple customer-focused mantra: \u201cWe\u2019re not Number One. You\u2019re Number One.\u201d<\/p>\n \u201cI trained everyone myself in this customer philosophy,\u201d says Ellen in recent video he did with me for Family Enterprise USA . \u201cThis what made us different, this is why customers eventually believed in our service over our competitors, and it\u2019s why we grew so fast,\u201d he said.<\/p>\n Work force training also came up as a top critical issue in our survey. In fact, workforce training and the cost of labor was the No. 1 issue (31%) family businesses cited as the greatest impediment to growth in the coming year, according to research.<\/p>\n Family businesses can also get creative when dealing with workforce training and employee retention.<\/p>\n Two examples are Chad Goodfellow, CEO, Goodfellow Bros., Wenatchee, Wash<\/a>., and Mike Davis, President, Industrial Roofing Company<\/a>, Lewiston, Maine.<\/p>\n Goodfellow, managing the 100-year-old company\u2019s Maui office, has grown his contracting company from its small agriculture roadwork roots to having over 300 employees working on government and private sector projects across the Northwest, West, and islands of Hawaii.<\/p>\n As part of its far-reaching community involvement, Goodfellow has helped train and certify firefighters in Hawaii to assist budget strapped local authorities.<\/p>\n In Maine, Industrial Roofing Company\u2019s President Mike Davis<\/a> sees training labor affecting daily operations.<\/p>\n The shortage of trained laborers, and lack of government programs, has forced him to create the company\u2019s own IRC Academy<\/a>, which trains inexperienced workers in the profession of commercial roofing.<\/p>\n He hopes local, state, and national governments sees this as one example to help create more professional trades people. He is not alone in believing we need to welcome new migrant workers to communities and develop home-grown programs to train them to be productive community citizens.<\/p>\n These are the reasons family business employees stay with family businesses.<\/p>\n America\u2019s family businesses represent 59% of the country\u2019s private workforce<\/a>, or some 83.3 million U.S. jobs, research shows. Family business is no small business for our country.<\/p>\n It\u2019s time Congress and American business leaders recognize the power of the family business and family business workers.<\/p>\n Fortunately, we do have a new window of opportunity in Congress with the formation of the new Congressional Family Business Caucus<\/a>.<\/p>\n The bipartisan caucus is co-led by Reps. Jodey Arrington (TX-19), Brad Schneider (IL-10), Henry Cuellar (TX-28) and Claudia Tenney (NY-22)<\/a>.<\/p>\n The caucus gathered for the first time a few weeks ago, and though largely aimed at educating Congress<\/a> on the size and scope of America\u2019s family business might, this new caucus will allow family business leaders to directly connect and meet with Congressional leaders in a way that can deeply influence thinking on Capitol Hill.<\/p>\n After all, Congress and corporate America might learn a thing or two from our family businesses, especially when it comes to holding on to employees, and keeping them happy.<\/p>\n [\/et_pb_text][et_pb_divider divider_style=”dotted” disabled_on=”off|off|off” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][et_pb_text disabled_on=”off|off|off” admin_label=”Become a member text” _builder_version=”4.21.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” link_option_url=”https:\/\/familyenterpriseusa.com\/donate-2\/” global_module=”5822″ global_colors_info=”{}”]<\/p>\n As we prepare for what promises to be a pivotal year for America, we’re asking you to consider becoming a member.<\/p>\n The need for fact-based reporting of issues important to multi generational businesses<\/a> and protecting a lifetime of savings<\/a> has never been greater. Now more than ever, multi generational businesses<\/a> and family businesses<\/a> are under fire. That’s why Family Enterprise USA<\/a> is passionately working to increase the awareness of issues important to generationally-owned family businesses<\/a> built on hard work, while continuing to strengthen our presence on Capitol Hill. The issues we fight for or against with Congress in Washington DC include high income tax rates<\/a>, possible elimination of valuation discounts, increase in capital gains tax<\/a>, enactment of a wealth tax<\/a>, and the continued burden of the gift tax<\/a>, estate tax<\/a> and generation skipping tax<\/a>.<\/p>\n [\/et_pb_text][et_pb_button button_url=”https:\/\/familyenterpriseusa.com\/donate\/” button_text=”Become a Family Enterprise USA Member” button_alignment=”center” disabled_on=”off|off|off” admin_label=”Become FEUSA member button” _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” global_module=”6503″ global_colors_info=”{}”][\/et_pb_button][et_pb_divider divider_style=”dotted” disabled_on=”off|off|off” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][et_pb_video_slider disabled_on=”off|off|off” admin_label=”Video Slider Family Business Stories 2″ _builder_version=”4.21.0″ _module_preset=”default” global_module=”6670″ global_colors_info=”{}”][et_pb_video_slider_item src=”https:\/\/www.youtube.com\/watch?v=y9VszpRjVDM” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” show_image_overlay=”off”][\/et_pb_video_slider_item][et_pb_video_slider_item src=”https:\/\/www.youtube.com\/watch?v=03T2VODneEg” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” show_image_overlay=”off”][\/et_pb_video_slider_item][et_pb_video_slider_item src=”https:\/\/www.youtube.com\/watch?v=fHIxWaTwK64″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” show_image_overlay=”off”][\/et_pb_video_slider_item][et_pb_video_slider_item src=”https:\/\/www.youtube.com\/watch?v=TI7P07GbNdU&t=27s” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” show_image_overlay=”off”][\/et_pb_video_slider_item][\/et_pb_video_slider][et_pb_text disabled_on=”off|off|off” admin_label=”FEUSA Statement” _builder_version=”4.21.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” link_option_url=”https:\/\/familyenterpriseusa.com\/donate-2\/” global_module=”5910″ saved_tabs=”all” global_colors_info=”{}”]<\/p>\n Family Enterprise USA<\/a> promotes generationally<\/a> owned family business<\/a> creation, growth, viability, and sustainability by advocating for family businesses<\/a> and their lifetime of savings with Congress<\/a> in Washington DC.\u00a0 Since 2007, Family Enterprise USA<\/a> has represented and celebrated\u00a0all sizes, professions and industries of family-owned enterprises and multi-generational<\/a> employers. It is a bi-partisan 501.c3 organization.\u00a0Family foundations can donate.<\/a><\/p>\n [\/et_pb_text][et_pb_text disabled_on=”off|off|off” admin_label=”Hash tags & Tags” _builder_version=”4.21.0″ _module_preset=”default” global_module=”6498″ global_colors_info=”{}”]<\/p>\n #incometax #taxseason #federaltaxpolicy #taxation #EstateTax #Deathtax #wealthtax #taxLegislation #CongressionalCaucus #CapitalGainsTax #incometaxrates #incometaxseason #taxrefund #taxreturn #incometaxreturn #gifttax #Generationskippingtax #InheritanceTax #repealestatetax #FamilyBusiness #promotefamilybusinesses #familyowned #supportlocalbusiness #womeninbusiness #AdvocatingForFamilyBusinesses #Generationallyowned #Multigenerationalbusiness\u00a0 @FamilyEnterpriseUSA @PolicyAndTaxationGroup @DitchTheEstateTax #FamilyEnterpriseUSA #PolicyAndTaxationGroup #DitchTheEstateTax<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" For Happier Workers, Businesses Need to Take a Chapter Out of Family Business Employee Handbook By Pat Soldano The findings are clear: family businesses treat their employees better, pay them better, and keep them longer. In our latest research report, The Family Business Annual Survey 2023, the numbers don\u2019t lie when it comes to […]<\/p>\n","protected":false},"author":2,"featured_media":7640,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","footnotes":""},"categories":[51,48,3,92,78,94],"tags":[],"class_list":["post-7633","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-family-business-survey","category-family-businesses","category-feusa","category-multi-generational-business","category-in-the-news","category-pat-soldano"],"acf":[],"_links":{"self":[{"href":"https:\/\/familyenterpriseusa.com\/index.php?rest_route=\/wp\/v2\/posts\/7633","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/familyenterpriseusa.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/familyenterpriseusa.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/familyenterpriseusa.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/familyenterpriseusa.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7633"}],"version-history":[{"count":4,"href":"https:\/\/familyenterpriseusa.com\/index.php?rest_route=\/wp\/v2\/posts\/7633\/revisions"}],"predecessor-version":[{"id":8695,"href":"https:\/\/familyenterpriseusa.com\/index.php?rest_route=\/wp\/v2\/posts\/7633\/revisions\/8695"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/familyenterpriseusa.com\/index.php?rest_route=\/wp\/v2\/media\/7640"}],"wp:attachment":[{"href":"https:\/\/familyenterpriseusa.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7633"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/familyenterpriseusa.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7633"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/familyenterpriseusa.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7633"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}We hope you’ve enjoyed this article. While you’re here, we have a small favor to ask…<\/em><\/h4>\n
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